Date of Travel: Jul 2007 Flying from: Blackpool International Airport Flying to: Rome Ciampino Airport Class: Low Cost Seat Recommended: No Submitted By: T Jennings Comments: JET2 discriminate against travelers with mobility problems who require a mobility aid over 32kg as this is there policy which to my knowledge no other airline adopts. Which means disabled travelers with the lightest available scooter certified for air travel cannot book a flight with JET2.
Date of Travel: Jul 2007 Flying from: Newcastle International Airport Flying to: Cork Airport Class: Low Cost Seat Recommended: Yes Submitted By: L Blackburn Comments: Flew to cork 2/7/07 and returned 9/7/07 the flight both ways was more or less on time. Staff helpful and looked after the passengers. The return flight was diverted to Leeds due to Newcastle closing the runway not Jet2 fault so we went to Leeds refueled and flew back to Newcastle making the flight 2 hours late but it was a lovely flight back to Newcastle on a clear night and we did not have time to climb to high so that was a bonus
Date of Travel: Jul 2007 Flying from: Blackpool International Airport Flying to: Palma Mallorca Airport Class: Low Cost Seat Recommended: Yes Submitted By: Gill Comments: What brilliant service provided by Jet2 from Blackpool airport. We were really pleasantly surprised by the quality of customer service on flight. Nothing was too much trouble for the stewardesses who were friendly and very efficient. They were the best we have ever experienced and we have traveled the world. The aircraft was very clean and comfortable and leg-room was much better than long-haul we did last year. Blackpool airport was a dream to use and we won't hesitate to use this airport again. Altogether a very good experience. Long may Jet2 fly from Blackpool. Hope we get more routes as we like to visit new destinations.
Date of Travel: Jul 2007 Flying from: Blackpool International Airport Flying to: Malaga Airport Class: Low Cost Seat Recommended: Yes Submitted By: Ernest harrison Comments: We use Blackpool International Airport because it is smaller and much easier to navigate than the huge Manchester Airport.
Date of Travel: Jul 2007 Flying from: Blackpool International Airport Flying to: Palma Mallorca Airport Class: Economy Recommended: Yes Submitted By: Mrs T Webster Comments: We flew from Blackpool, which was a total joy compared to the usual cattle market flying from Manchester.
Date of Travel: Jun 2007 Flying from: Tenerife South Reina Sofia Airport Flying to: Newcastle International Airport Class: Low Cost Seat Recommended: No Submitted By: A Spearman Comments: Faulty engine told to disembark by crew, then abandoned in airport with no help. For several hours sorted out by myself and another elderly gentleman whose wife was disabled.
Date of Travel: Jun 2007 Flying from: Manchester Airport Flying to: Barcelona Airport Class: Low Cost Seat Recommended: Yes Submitted By: Mr K Wells Comments: I flew to Spain with my wife and four year old daughter by jet2. The outgoing flight was on time, the check in staff were friendly and efficient, and when we boarded the plane the only fault was the leg room between the seats.
Date of Travel: Jun 2007 Flying from: Blackpool International Airport Flying to: Palma Mallorca Airport Class: Economy Recommended: No Submitted By: Paul Box Comments: From the small survey of travelers I have spoken to I am sure this is a common problem. Having been stung the year before for excess baggage charges, this year we made sure we traveled light (do you really need all those extra clothes?). Weight limit of 18kg each. We weighed in on the way out at 27kg total (9kg under!). Coming back we obviously would have a little extra weight. We weighed the 2 cases at the hotel 31kg (still 5kg under our combined limit). However at Palma airport the scales displayed 41kg, a whopping 10kg out!! And an excess of 5kg, and £25 out of our pockets!! We were not the only ones to be ripped off, 3 of the 4 people in front of us were also in excess and surprisingly by just 5kg, but what can you do if you want to get on the plane? Arriving home we weighed the cases again to be sure and again weighed in at 31kg. I wrote to Jet2 complaining and although I did get a reply, it was the usual 'we are not to blame, our scales are checked every 6 months rubbish'! A nice little earner going on here I think!
Date of Travel: Jun 2007 Flying from: Newcastle International Airport Flying to: Malaga Airport Class: Low Cost Seat Recommended: Yes Submitted By: D Payne Comments: Me my husband and 6 year old daughter flew to Malaga, the flights both ways were on time, no problems checking in ,the staff were nice and friendly, snack boxes are expensive but give you something to do on route, what more could you ask for how cheap it is. Booked a package holiday with them for the winter hope this is as good.
Date of Travel: Dec 2006 Flying from: Newcastle International Airport Flying to: Krakow John Paul II International Airport Class: Low Cost Seat Recommended: Yes Submitted By: Not Specified Comments: Just back from Krakow. It is the first time I have flown with them, and I have to say that they compare favourably with the other budget carriers, such as EasyJet and Ryanair.
Date of Travel: Oct 2006 Flying from: Blackpool International Airport Flying to: Alicante Airport Class: Premium Economy Recommended: Yes Submitted By: C Whelan Comments: After years of traveling to Manchester airport we decided to give our local airport a go this year and we weren't disappointed. The airport itself is small but very efficient and friendly with no delays and very good safety measures. The cafe was good and the duty free shops had a very good selection. We took off on time and had a good flight out, though the in flight sandwiches weren't great, it was after all a low cost airline.
Date of Travel: Jan 2006 Flying from: Edinburgh Airport Flying to: Alicante Airport Class: Charter/Package Recommended: Yes Submitted By: Alex Leggatt Comments: As a disabled traveller and a user of a mobility scooter, I tried to book with jet2. The policy of the airline, it would seem, is not to carry such disability aids if the all-up weight exceeds 33kg. Dismantling to bring the weight of the heaviest component below 33kg is not accepted by jet2 as an option.
